Terms and Conditions
Terms of Business
Ordering We hope that purchasing from us will be easy and straight forward . Just browse our store, and add any items that you wish to buy into the shopping basket. After you have finished your selection, click on ‘Checkout’ and you will be asked for a few details that we need to be able to complete the order together delivery and payment options, Please be aware that colours may look different on your computer screen, we advise using a hand painted colour card for a true representation if you are buying Paint. We accept most credit and debit cards for payment. We accept Visa, Mastercard, Amex, Switch, and Maestro as well as payment by PayPal
Shipping And Handling
Our ordering system only ships orders to mainland UK some postcodes within the UK will incur a surcharge these include postcodes IV, HS, KA27-28, KW, PA20-49, PA 60-78, PH, ZE plus BT, IM, TR21-25 If a surcharge is required we will contact you prior to dispatch for payment. For shipping worldwide please contact us prior to placing our order. Delivery Times are estimates and dependent on time and day of ordering, Delivery Days are based on normal working days i.e. Monday to Friday excluding bank holidays. We cannot guarantee next day delivery and cannot be held responsible for any delays incurred once the parcel has left our premises. In the event of no-one being in to take delivery, a parcel may be left with a neighbour or may be taken to a local delivery depot where it can be collected. (Some form of I.D. will be needed to claim your parcel). We will ship to the address supplied by you in the shipping address part of the order. If this address is incorrect we will not be held responsible for any loss of goods or compensation thereafter regarding goods or shipping costs/
To return an item for a refund, we must be notified within 7 working days of receipt; We only accept returns on items mis-advertised please satisfy yourself with the dimensions colours and description. If you are unsure please ask any questions prior to ordering. Items must be returned in the same condition as when they left us, and buyers are responsible for the cost of returning the item(s). We’ll refund once we’ve received and processed the safely returned item.